Onboarding Specialist

As an Onboarding Specialist, you will build doctor confidence and accelerate revenue using comprehensive Invisalign/iTero sales strategies. This role involves providing consultative, customized training, acting as a direct point of contact for new customers, and coordinating cross-functional efforts to drive growth and ensure an excellent customer experience within an assigned territory.

• Lead Generation & Sales: Generate leads, conduct virtual demos, develop sales opportunities by researching potential accounts, and execute Align's sales strategy from the Raleigh, NC corporate office.
• Customer Relations: Handle inquiries promptly, build positive relationships with staff and doctors, and partner with internal resources like field sales to optimize the customer experience.
• Support & Compliance: Assess account capabilities to recommend training, provide clinical support by reviewing patient data, and comply strictly with HIPAA, GDPR, and other privacy regulations.
• Performance: Meet KPIs, assigned quotas, and company goals through proactive teamwork.