Job description
Home worksite (must be based in Arizona, New Mexico, or Las Vegas metro area)
- Conduct on-site clinical evaluations to demonstrate the use of products and services to increase the frequency and quality of image-guided surgery (IGS) product usage
- Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS efficiency and usage
- Lead installations and establish functionality at new and existing customer sites; educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
- Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
- Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
- Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
- Resolve product issues through detailed analysis and utilization of engineering expertise
- Promote surgery products and services to surgeons at trade shows.
- 50% regional travel.
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