Application Consultant

Brainlab · Orlando, Florida · 25d ago

At a glance

Industry
Medical device
Seniority
Clinical specialist

Listed on Brainlab’s careers site. We link out, never repost.

Job description

  • Conduct on-site clinical evaluations to demonstrate the use of products and services to increase the frequency and quality of image-guided surgery (IGS) product usage
  • Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS efficiency and usage
  • Lead installations and establish functionality at new and existing customer sites; educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
  • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
  • Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
  • Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
  • Resolve product issues through detailed analysis and utilization of engineering expertise
  • Promote surgery products and services to surgeons at trade shows.
  • 25% regional travel.